/* Support modal
----------------------------------------------- */
.site-support {
	position: fixed;
	inset: 0;
	z-index: 1200;
	display: none;
	align-items: center;
	justify-content: center;
	padding: 16px;
}

.site-support.is-open {
	display: flex;
}

.site-support__overlay {
	position: absolute;
	inset: 0;
	background: rgba(0, 0, 0, 0.72);
	backdrop-filter: blur(2px);
}

.site-support__modal {
	position: relative;
	width: min(1120px, 100%);
	height: min(860px, calc(100vh - 32px));
	background: var(--bg-black);
	border: 1px solid rgba(255,255,255,0.1);
	border-radius: 16px;
	box-shadow: 0 24px 64px rgba(0,0,0,0.55);
	display: flex;
	flex-direction: column;
	overflow: hidden;
}

.site-support__close {
	position: fixed;
	top: 20px;
	right: 20px;
	z-index: 1202;
	width: 40px;
	height: 40px;
	border: 0;
	border-radius: 12px;
	background: rgba(20, 20, 20, 0.9);
	border: 1px solid rgba(255,255,255,0.12);
	color: var(--tt);
	font-size: 18px;
	cursor: pointer;
	transition: color 0.15s, background-color 0.15s, border-color 0.15s;
	display: none;
}

.site-support.is-open .site-support__close {
	display: grid;
	place-items: center;
}

.site-support__close:hover {
	color: var(--accent);
	border-color: rgba(255,255,255,0.22);
}

.site-support__content {
	flex: 1;
	min-height: 0;
	display: flex;
	flex-direction: column;
}

.site-support .support-app {
	min-height: 0;
	max-height: none;
	height: 100%;
	border: 0;
	border-radius: 0;
}

.site-support .support-app--guest {
	min-height: 100%;
}

body.support-modal-open {
	overflow: hidden;
}

.support-app--redirect {
	padding: 40px 20px;
	text-align: center;
	color: var(--tt-fade);
}

@media (max-width: 1219px) {
	.site-support {
		padding: 0;
	}

	.site-support__modal {
		width: 100%;
		height: 100%;
		max-height: none;
		border-radius: 0;
		border: 0;
	}

	.site-support__close {
		top: 12px;
		right: 12px;
	}
}

/* Support bell badge — always show number including 0 */
.header__btn1.js-support-open span {
	display: inline-block !important;
	min-width: 18px;
	line-height: 1.2;
}

.header__btn1.js-support-open:not(.is-unread) span {
	background-color: rgba(255,255,255,0.12);
	color: var(--tt-fade);
}

/* Support messaging — WatchHub skin
----------------------------------------------- */
.pmessages.serv,
.serv.pmessages {padding: 0; margin: 0;}
.pmessages > .serv__title {display: none;}

.support-app {
	display: grid;
	grid-template-columns: min(340px, 36vw) minmax(0, 1fr);
	min-height: calc(100vh - var(--header-h, 50px) - 60px);
	max-height: calc(100vh - var(--header-h, 50px) - 60px);
	background: var(--bg-black);
	border-radius: 14px;
	overflow: hidden;
	color: var(--tt);
	position: relative;
}

.support-app--guest {
	display: flex;
	align-items: center;
	justify-content: center;
	min-height: 320px;
}

.support-app--user {
	grid-template-columns: min(300px, 34vw) minmax(0, 1fr);
}

.support-status {
	display: inline-block;
	padding: 2px 8px;
	border-radius: 6px;
	font-size: 10px;
	font-weight: 600;
	line-height: 1.4;
	white-space: nowrap;
	flex-shrink: 0;
}

.support-status--sent {background: rgba(255,255,255,0.08); color: var(--tt-fade);}
.support-status--in_progress {background: rgba(100,180,255,0.15); color: #8ec8ff;}
.support-status--waiting {background: rgba(255,200,80,0.15); color: #ffd080;}
.support-status--closed {background: rgba(255,255,255,0.05); color: var(--tt-fade);}

.support-chat__status-wrap {flex-shrink: 0;}

.support-status-picker {
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
	justify-content: flex-end;
	max-width: 360px;
}

.support-status-picker__btn {
	border: 1px solid rgba(255,255,255,0.1);
	background: var(--bg-darker);
	color: var(--tt-fade);
	font-size: 11px;
	font-weight: 600;
	padding: 6px 10px;
	border-radius: 8px;
	cursor: pointer;
	transition: background-color 0.15s, color 0.15s, border-color 0.15s;
	white-space: nowrap;
}

.support-status-picker__btn:hover {
	color: var(--tt);
	border-color: rgba(255,255,255,0.18);
}

.support-status-picker__btn.is-active {
	color: var(--bg-black);
	border-color: transparent;
}

.support-status-picker__btn.support-status--sent.is-active {background: rgba(255,255,255,0.85);}
.support-status-picker__btn.support-status--in_progress.is-active {background: #8ec8ff;}
.support-status-picker__btn.support-status--waiting.is-active {background: #ffd080;}
.support-status-picker__btn.support-status--closed.is-active {background: rgba(255,255,255,0.35); color: var(--tt);}

.support-chat__status-user {
	flex-shrink: 0;
}

.support-chat__status-badge {
	font-size: 12px;
	font-weight: 600;
	padding: 6px 12px;
	border-radius: 8px;
}

.support-chat__rating {
	padding: 16px;
	border-top: 1px solid rgba(255,255,255,0.06);
	text-align: center;
	flex-shrink: 0;
	background: var(--bg);
}

.support-chat__rating-title {
	font-size: 14px;
	font-weight: 600;
	margin-bottom: 12px;
}

.support-chat__rating-stars {
	display: flex;
	justify-content: center;
	gap: 8px;
}

.support-star {
	width: 40px;
	height: 40px;
	border: 0;
	border-radius: 10px;
	background: rgba(255,255,255,0.05);
	color: var(--tt-fade);
	font-size: 18px;
	cursor: pointer;
	transition: color 0.15s, background-color 0.15s, transform 0.15s;
}

.support-star:hover,
.support-star.is-active {
	color: var(--accent);
	background: rgba(255,255,255,0.08);
	transform: scale(1.05);
}

.support-chat__rating-done {
	font-size: 14px;
	color: var(--accent);
}

.support-chat__closed-note {
	padding: 12px 16px;
	text-align: center;
	font-size: 13px;
	color: var(--tt-fade);
	border-top: 1px solid rgba(255,255,255,0.06);
	flex-shrink: 0;
}

.support-app__main--full {
	grid-column: 1 / -1;
}

.support-chat--active {
	display: flex;
	flex-direction: column;
	flex: 1;
	min-height: 0;
}

.support-chat__empty {
	flex: 1;
	display: flex;
	flex-direction: column;
	align-items: center;
	justify-content: center;
	padding: 24px;
	text-align: center;
}

.support-app__error {
	margin: 12px 16px;
	padding: 12px 14px;
	border-radius: 10px;
	background: rgba(255, 80, 80, 0.12);
	border: 1px solid rgba(255, 80, 80, 0.25);
	color: #ffb4b4;
	font-size: 13px;
	line-height: 1.45;
}

.support-app__error code {
	background: rgba(0,0,0,0.25);
	padding: 2px 6px;
	border-radius: 4px;
}

/* Sidebar */
.support-app__sidebar {
	background: var(--bg);
	display: flex;
	flex-direction: column;
	min-height: 0;
	overflow: hidden;
}

.support-app__sidebar-head {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 16px 16px 12px;
	flex-shrink: 0;
}

.support-app__title {
	margin: 0;
	font-size: 18px;
	font-weight: 700;
	color: var(--tt);
	flex: 1;
}

.support-app__new-btn {
	width: 36px;
	height: 36px;
	border-radius: 10px;
	background: var(--bg-black);
	border: 0;
	color: var(--tt);
	display: grid;
	place-items: center;
	font-size: 15px;
	cursor: pointer;
	transition: filter 0.2s;
	flex-shrink: 0;
}

.support-app__new-btn:hover {filter: brightness(1.08);}

.support-app__new-btn.is-disabled,
.support-app__new-btn:disabled {
	opacity: 0.35;
	cursor: not-allowed;
	filter: none;
}

.support-app__search {
	position: relative;
	display: flex;
	align-items: center;
	gap: 8px;
	margin: 0 12px 10px;
	padding: 0 12px;
	height: 40px;
	border-radius: 10px;
	border: 1px solid rgb(41 41 41);
	background: #222222;
	flex-shrink: 0;
}

.support-app__search i {color: var(--tt-fade); font-size: 14px;}

.support-app__search input {
	flex: 1;
	min-width: 0;
	border: 0;
	background: transparent;
	color: var(--tt);
	font-size: 13px;
	padding: 0;
}

.support-app__search input::placeholder {color: var(--tt-fade);}

.support-app__search-results {
	position: absolute;
	left: 0;
	right: 0;
	top: calc(100% + 6px);
	background: var(--bg-black);
	border-radius: 10px;
	max-height: 240px;
	overflow-y: auto;
	z-index: 20;
}

.support-user-pick {
	display: flex;
	align-items: center;
	gap: 10px;
	width: 100%;
	padding: 10px 12px;
	border: 0;
	background: transparent;
	color: var(--tt);
	text-align: left;
	cursor: pointer;
	font-size: 13px;
}

.support-user-pick:hover {background: rgba(255,255,255,0.05);}

.support-user-pick img {
	width: 32px;
	height: 32px;
	border-radius: 50%;
	object-fit: cover;
	flex-shrink: 0;
}

.support-app__threads {
	flex: 1;
	min-height: 0;
	overflow-y: auto;
	padding: 0 8px 8px;
	scrollbar-width: thin;
	scrollbar-color: rgba(255, 255, 255, 0.22) rgba(255, 255, 255, 0.06);
}

.support-app__empty {
	padding: 24px 16px;
	text-align: center;
	color: var(--tt-fade);
	font-size: 13px;
}

.support-thread {
	display: flex;
	align-items: flex-start;
	gap: 12px;
	width: 100%;
	padding: 12px;
	border: 0;
	border-radius: 10px;
	background: transparent;
	color: var(--tt);
	text-align: left;
	cursor: pointer;
	transition: background-color 0.15s;
	height: auto;
}

.support-thread:hover {background: rgba(255,255,255,0.04);color: var(--tt);}
.support-thread.is-active {background: rgba(255,255,255,0.08);}

.support-thread__avatar {
	width: 42px;
	height: 42px;
	border-radius: 50%;
	object-fit: cover;
	flex-shrink: 0;
	margin-top: 2px;
}

.support-thread__body {
	flex: 1;
	min-width: 0;
	display: flex;
	flex-direction: column;
	gap: 5px;
}

.support-thread__top {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 10px;
	min-width: 0;
}

.support-thread__name {
	font-weight: 600;
	font-size: 14px;
	line-height: 1.25;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
	min-width: 0;
	flex: 1;
}

.support-thread__time {
	font-size: 11px;
	color: var(--tt-fade);
	flex-shrink: 0;
	line-height: 1.2;
}

.support-thread__status-row {
	display: flex;
	align-items: center;
}

.support-thread .support-status {
	font-size: 10px;
	padding: 3px 8px;
}

.support-thread .support-status--sent {
	background: rgba(255,255,255,0.12);
	color: var(--tt);
}

.support-thread .support-status--in_progress {
	background: rgba(100,180,255,0.2);
	color: #a8d4ff;
}

.support-thread .support-status--waiting {
	background: rgba(255,200,80,0.18);
	color: #ffd080;
}

.support-thread .support-status--closed {
	background: rgba(255,255,255,0.06);
	color: var(--tt-fade);
}

.support-thread__preview {
	display: block;
	font-size: 12px;
	line-height: 1.35;
	color: var(--tt-fade);
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.support-thread__badge {
	min-width: 20px;
	height: 20px;
	padding: 0 6px;
	border-radius: 10px;
	background: var(--accent);
	color: var(--bg-black);
	font-size: 11px;
	font-weight: 700;
	display: grid;
	place-items: center;
	flex-shrink: 0;
	align-self: center;
}

/* Main */
.support-app__main {
	display: flex;
	flex-direction: column;
	min-height: 0;
	overflow: hidden;
	background: var(--bg-black);
}

.support-app__welcome {
	flex: 1;
	display: flex;
	flex-direction: column;
	align-items: center;
	justify-content: center;
	padding: 40px 24px;
	text-align: center;
}

.support-app__welcome-icon {
	font-size: 48px;
	color: var(--accent);
	margin-bottom: 16px;
}

.support-app__welcome-title {
	margin: 0 0 10px;
	font-size: 22px;
	font-weight: 700;
}

.support-app__welcome-text {
	margin: 0 0 8px;
	max-width: 420px;
	color: var(--tt-fade);
	font-size: 14px;
	line-height: 1.5;
}

/* Chat */
.support-chat {
	display: flex;
	flex-direction: column;
	flex: 1;
	min-height: 0;
}

.support-chat[hidden] {display: none !important;}

.support-chat__header {
	display: flex;
	align-items: center;
	gap: 12px;
	padding: 12px 16px;
	border-bottom: 1px solid rgba(255,255,255,0.06);
	flex-shrink: 0;
	background: var(--bg);
}

.support-chat__back {
	display: none;
	width: 36px;
	height: 36px;
	border: 0;
	border-radius: 10px;
	background: transparent;
	color: var(--tt-fade);
	cursor: pointer;
	font-size: 16px;
}

.support-chat__peer {
	display: flex;
	align-items: center;
	gap: 12px;
	flex: 1;
	min-width: 0;
}

.support-chat__avatar {
	width: 40px;
	height: 40px;
	border-radius: 50%;
	object-fit: cover;
	flex-shrink: 0;
}

.support-chat__name {
	font-weight: 600;
	font-size: 15px;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}

.support-chat__sub {
	font-size: 12px;
	color: var(--tt-fade);
	margin-top: 2px;
}

.support-chat__close-btn {
	width: 36px;
	height: 36px;
	border: 0;
	border-radius: 10px;
	background: rgba(255,255,255,0.05);
	color: var(--tt-fade);
	cursor: pointer;
	font-size: 14px;
	flex-shrink: 0;
}

.support-chat__close-btn:hover {color: var(--tt);}

.support-chat__messages {
	flex: 1;
	min-height: 0;
	overflow-y: auto;
	padding: 16px;
	display: flex;
	flex-direction: column;
	gap: 12px;
	scrollbar-width: thin;
	scrollbar-color: rgba(255, 255, 255, 0.22) rgba(255, 255, 255, 0.06);
}

.support-msg {
	display: flex;
	align-items: flex-end;
	gap: 8px;
	max-width: 85%;
}

.support-msg.is-own {
	align-self: flex-end;
	flex-direction: row-reverse;
}

.support-msg__avatar {
	width: 32px;
	height: 32px;
	border-radius: 50%;
	object-fit: cover;
	flex-shrink: 0;
}

.support-msg.is-own .support-msg__avatar {display: none;}

.support-msg__inner {min-width: 0;}

.support-msg__head {
	font-size: 11px;
	color: var(--tt-fade);
	margin-bottom: 4px;
}

.support-msg.is-own .support-msg__head {text-align: right;}

.support-msg__content {
	display: flex;
	flex-direction: column;
	gap: 6px;
	align-items: flex-start;
	min-width: 0;
}

.support-msg.is-own .support-msg__content {
	align-items: flex-end;
}

.support-msg__bubble {
	padding: 10px 14px;
	border-radius: 14px 14px 14px 4px;
	background: var(--bg);
	font-size: 14px;
	line-height: 1.45;
	word-break: break-word;
	max-width: 100%;
}

.support-msg.is-own .support-msg__bubble {
	background: var(--accent);
	color: var(--bg-black);
	border-radius: 14px 14px 4px 14px;
}

.support-msg__media {
	max-width: min(300px, 85vw);
	border-radius: 12px;
	overflow: hidden;
	background: #1a1a1a;
	border: 1px solid rgba(255,255,255,0.08);
}

.support-msg__meta {
	display: flex;
	align-items: center;
	gap: 4px;
	margin-top: 4px;
	font-size: 10px;
	color: var(--tt-fade);
}

.support-msg.is-own .support-msg__meta {
	justify-content: flex-end;
}

.support-msg__time {line-height: 1;}

.support-msg__ticks {
	display: inline-flex;
	align-items: center;
	font-size: 11px;
	line-height: 1;
}

.support-msg__ticks--sent {color: rgba(255,255,255,0.35);}
.support-msg__ticks--read {color: #4cd964;}

.support-msg.is-own .support-msg__ticks--sent {color: rgba(0,0,0,0.4);}
.support-msg.is-own .support-msg__ticks--read {color: #15803d;}

.support-msg__ticks i + i {margin-left: -5px;}

.support-msg__text {
	white-space: pre-wrap;
	word-break: break-word;
}

.support-msg__text:empty {display: none;}

.support-msg__imgs {
	display: grid;
	gap: 3px;
	width: 100%;
}

.support-msg__imgs--1 {grid-template-columns: 1fr;}
.support-msg__imgs--2 {grid-template-columns: repeat(2, 1fr);}
.support-msg__imgs--3 {
	grid-template-columns: repeat(2, 1fr);
	grid-template-rows: repeat(2, 1fr);
}
.support-msg__imgs--3 .support-msg__img-btn:first-child {
	grid-row: span 2;
}
.support-msg__imgs--4 {grid-template-columns: repeat(2, 1fr);}
.support-msg__imgs--5 {
	grid-template-columns: repeat(6, 1fr);
}
.support-msg__imgs--5 .support-msg__img-btn:nth-child(1),
.support-msg__imgs--5 .support-msg__img-btn:nth-child(2) {
	grid-column: span 3;
}
.support-msg__imgs--5 .support-msg__img-btn:nth-child(3),
.support-msg__imgs--5 .support-msg__img-btn:nth-child(4),
.support-msg__imgs--5 .support-msg__img-btn:nth-child(5) {
	grid-column: span 2;
}

.support-msg__img-btn {
	display: block;
	padding: 0;
	border: 0;
	border-radius: 8px;
	overflow: hidden;
	cursor: zoom-in;
	background: rgba(0,0,0,0.2);
	aspect-ratio: 1;
	height: auto;
}

.support-msg__img {
	width: 100%;
	height: 100%;
	object-fit: cover;
	display: block;
	vertical-align: top;
}

.support-chat__compose {
	display: flex;
	align-items: flex-end;
	gap: 8px;
	padding: 12px 16px;
	border-top: 1px solid rgba(255,255,255,0.06);
	flex-shrink: 0;
	background: var(--bg);
}

.support-chat__field {
	flex: 1;
	min-width: 0;
	display: flex;
	flex-direction: column;
	border-radius: 12px;
	border: 1px solid rgb(41 41 41);
	background: #222222;
	overflow: hidden;
	transition: border-color 0.15s, box-shadow 0.15s;
}

.support-chat__field:focus-within {
	border-color: rgba(255,255,255,0.2);
	box-shadow: 0 0 0 1px rgba(255,255,255,0.06);
}

.support-chat__compose--has-files .support-chat__field {
	border-color: rgba(255,255,255,0.14);
}

.support-chat__previews {
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
	padding: 8px 10px 10px;
}

.support-chat__previews[hidden] {
	display: none !important;
}

.support-compose-preview__item {
	position: relative;
	width: 52px;
	height: 52px;
	flex-shrink: 0;
	border-radius: 8px;
	overflow: hidden;
	background: #111;
	box-shadow: 0 1px 4px rgba(0,0,0,0.35);
}

.support-compose-preview__item img {
	width: 100%;
	height: 100%;
	object-fit: cover;
	display: block;
}

.support-compose-preview__remove {
	position: absolute;
	top: 3px;
	right: 3px;
	width: 18px;
	height: 18px;
	padding: 0;
	border: 0;
	border-radius: 50%;
	background: rgba(12, 12, 12, 0.82);
	color: rgba(255,255,255,0.92);
	font: 600 13px/1 system-ui, -apple-system, sans-serif;
	cursor: pointer;
	display: flex;
	align-items: center;
	justify-content: center;
	box-shadow: 0 1px 3px rgba(0,0,0,0.45);
	transition: background-color 0.12s, transform 0.12s;
}

.support-compose-preview__remove span {
	display: block;
	margin-top: -1px;
}

.support-compose-preview__remove:hover {
	background: rgba(180, 40, 40, 0.92);
	transform: scale(1.05);
}

.support-chat__input {
	width: 100%;
	min-height: 42px;
	max-height: 120px;
	padding: 10px 12px;
	border: 0;
	border-radius: 0;
	background: transparent;
	color: var(--tt);
	font-size: 14px;
	line-height: 1.4;
	resize: none;
	font-family: inherit;
	box-sizing: border-box;
}

.support-chat__compose--has-files .support-chat__input {
	padding-top: 4px;
	min-height: 38px;
}

.support-chat__input:focus {
	outline: none;
}

.support-chat__input::placeholder {
	color: var(--tt-fade);
}

.support-chat__send {
	width: 42px;
	height: 42px;
	margin-bottom: 0;
	border: 0;
	border-radius: 10px;
	background: var(--bg-black);
	color: var(--tt);
	font-size: 16px;
	cursor: pointer;
	flex-shrink: 0;
	transition: all 0.2s;
}

.support-chat__send:hover {filter: brightness(1.08);}

.support-chat__attach {
	width: 42px;
	height: 42px;
	margin-bottom: 0;
	border: 0;
	border-radius: 10px;
	background: var(--bg-black);
	color: var(--tt-fade);
	font-size: 16px;
	cursor: pointer;
	flex-shrink: 0;
	transition: color 0.15s, filter 0.15s;
}

.support-chat__compose--has-files .support-chat__attach {
	color: var(--accent);
}

.support-chat__attach:hover {
	color: var(--tt);
	filter: brightness(1.08);
}

.support-lightbox {
	position: fixed;
	inset: 0;
	z-index: 1300;
	display: flex;
	align-items: center;
	justify-content: center;
	padding: 48px 56px;
}

.support-lightbox[hidden] {display: none !important;}

.support-lightbox__backdrop {
	position: absolute;
	inset: 0;
	background: rgba(0,0,0,0.88);
	cursor: zoom-out;
}

.support-lightbox__img {
	position: relative;
	z-index: 1;
	max-width: min(96vw, 1200px);
	max-height: 86vh;
	object-fit: contain;
	border-radius: 8px;
	box-shadow: 0 12px 48px rgba(0,0,0,0.5);
	user-select: none;
}

.support-lightbox__close {
	position: absolute;
	top: 16px;
	right: 16px;
	z-index: 2;
	width: 44px;
	height: 44px;
	border: 0;
	border-radius: 12px;
	background: rgba(30,30,30,0.9);
	color: var(--tt);
	font-size: 18px;
	cursor: pointer;
}

.support-lightbox__nav {
	position: absolute;
	top: 50%;
	transform: translateY(-50%);
	z-index: 2;
	width: 44px;
	height: 44px;
	border: 0;
	border-radius: 50%;
	background: rgba(30,30,30,0.85);
	color: var(--tt);
	font-size: 18px;
	cursor: pointer;
}

.support-lightbox__nav--prev {left: 12px;}
.support-lightbox__nav--next {right: 12px;}

body.support-lightbox-open {overflow: hidden;}

/* Mobile */
@media (max-width: 1219px) {
	.support-app {
		grid-template-columns: 1fr;
		min-height: calc(100vh - var(--header-h, 50px) - 80px);
		max-height: calc(100vh - var(--header-h, 50px) - 80px);
	}

	.support-app__main:has(.support-chat:not([hidden])) .support-app__sidebar {
		display: none;
	}

	.support-app:has(.support-chat:not([hidden])) {
		grid-template-columns: 1fr;
	}

	.support-app:has(.support-chat:not([hidden])) .support-app__sidebar {
		display: none;
	}

	.support-chat__back {display: grid; place-items: center;}
}